Category: Live Blog
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Social media is a great alternate channel for customer/constituent service #socialmedia #sdsms
It’s an effective way for large companies to “be small”, i.e. be personal with customers and provide genuine support.
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John Moore during opening keynote of Social Media Symposium #sdsms #sdsu
John Moore, Chief Evangelist of Word of Mouth Marketing Association, kicking off the Social Media Symposium at SDSU’s new Parma Payne Goodall Alumni Center